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Warranty & Guarantee
Every system we sell is a genuine LG unit backed by the manufacturer's warranty, with the option of extended cover and certified installation for complete peace of mind.
Manufacturer warranty
All LG air conditioning units include LG's official manufacturer warranty covering parts and compressor as standard. Exact terms depend on the model and are shown on each product page.
Extended warranty
Many models are eligible for extended warranty cover for added long-term protection. Ask us in the chat when you order and we'll set it up for you.
Certified installation
Choosing professional installation by a certified LG installer helps protect your warranty and ensures your system runs at peak efficiency from day one.
Making a claim
If you need to make a warranty claim, message us in the live chat with your order number and a description of the issue. We'll coordinate the repair or replacement for you.
Questions? We're one message away
Our team handles everything — orders, delivery, installation and returns — right here through live chat. Tap the chat button at the bottom-right of any page and we'll help you in your language.